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Why Do I Need an Account?

Why do I need an account? Can’t I just download the book?
We ask that you create an account when you buy a book so that if you need to download it in the future, you may log into your account to do so.

Click here to create an account with your email address and a password.

Account Maintenance

How do I reset my password?
Enter your email address here and we will send you instructions to change your password.

How do I change my address, credit card info, or password?
Click here for your account.

I forgot what email address I used to register. Can you help?
Yes! Contact Powered By Zola customer service by emailing [email protected]

How do I close my account?
Send an email to [email protected] from your account’s email address and we will close your account for you.

Security & Privacy

Is my credit card safe with you?
All payment transactions sent to powered by Zola stores are encrypted using advanced, 128-bit Secure Socket Layer (SSL) technology. We use Vantiv, a PCI Compliant, leading payment processing company, to secure your credit card information. Regular PCI Compliance security assessments are performed by TrustWave, the industry leader for compliance management. We never share your credit card information with anyone.

When you provide your email address to powered by Zola, we only use it to contact you with information about your purchase. We do not share your email address with anyone. To review our privacy policy, click here.

Returns Policies

How do I return a paperback or hardcover?
If you receive damaged, defective, or incorrectly shipped merchandise, please notify Customer Service at [email protected] within 30 days and follow the instructions for returns. If you are unsatisfied with your purchase and the merchandise is unopened, we will be happy to refund your purchase price after you notify Customer Service and follow the instructions for returns. Shipping and handling is non-refundable, and you are responsible for return shipping costs.

How do I return an ebook?
Ebooks are not returnable.

How do I return a digital audiobook?
Digital audiobooks are not returnable.

What is The Everywhere Store®?

When you see the "Powered by Zola" logo, it means the site you're visiting uses The Everywhere Store® to sell books. The Everywhere Store®, backed by Zola Books' technology services, empowers websites to sell any book in any format without sending visitors to another site. When you buy from The Everywhere Store®, you're helping your favorite sites and authors earn more. To learn more, click here.